GDPR: Subprocessors

A list of Zerion approved Subprocessors and Processing Instructions.

Approved Subprocessors

Corporate Name Country where it is established or from which it may access the Personal data Subcontracted Services
Rackspace Established: USA.
Country from which it accesses personal data: UK (location of Zerion’s instance).
Provides hosting services for Zerion’s platform.
GDPR compliant. Privacy Shield certified.
Amazon Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance).
Provides hosting services for Zerion’s platform.
GDPR compliant. Privacy Shield certified.
SendGrid Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance).
Provides email services for Zerion’s platform.
GDPR compliant. Privacy Shield certified.
Google Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance).
Provides mapping services for Zerion’s platform.
GDPR compliant. Privacy Shield certified.
Mapbox Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance) , EU, APAC, and SA through AWS.
Provides maps for Zerion Mobile Apps and Web Platform.
GDPR compliant. Privacy Shield certified.
Zoho Corporation Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance), EU.
Provides Reporting tools for Dashboarding capabilities for Zerion’s platform.
GDPR compliant. Privacy Shield certified.
WalkMe Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance), AU, EU through AWS.
Provides a customer adoption tool that guides potential and current Zerion customers through different platform tasks.
GDPR compliant. Privacy Shield certified.
WebMerge Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance).
Provides custom PDF technology for Zerion Documents.
GDPR compliant. Privacy Shield certified.
Fabric Established: USA.
Country from which it accesses personal data: USA (location of Zerion’s instance).
Provides Mobile App's activity and information for crash reports.
GDPR compliant.

Processing Instructions

Categories of data subjects and type of data Subject matter and duration of processing Nature and purpose of processing
Category of data subjects:
• The personal data transferred concerns the following categories for data subjects.
• Any personal data that the Customer chooses to include in the forms they create using Zerion Software Inc’s services.
Subject matter of processing is the following data:
• Zerion does not intentionally collect or process any special categories of data in the provision of its service.
• Under the Agreement, the Customer agrees not to provide special categories of data to Zerion at any time.
Zerion is a software-as-a-service provider who does the following:
• Zerion provides a flexible mobile data collection platform that Customer uses to build templates and create forms to collect information directly in the field.
• Zerion stores the information collected by Customer. Information is encrypted in transit and in storage.
Type of data:
• The personal data transferred to Zerion Software Inc. is determined and controlled by the Customer in its sole discretion. As such Zerion Software Inc. has no control over the volume and sensitivity of personal data processed through its service by the Customer.
Duration of the processing:
• The processing is conducted until termination of the Services Agreement, unless instructed otherwise by Customer/Controller at Customer’s sole discretion.
Purpose of the processing is:
• To transfer and store actionable data collected by Customers in the field via mobile devices.