For many businesses, field teams are the backbone of the work. These individuals are in charge of the day-to-day operations, making sure jobs are started and completed. The work needs to be completed in a timely manner while yielding a substantial amount of return for the business as a whole. The data that is collected from these teams allows other within the business to provide answers, results, and assets to their ever growing business. Without valuable data coming in, jobs being completed, and issues being resolved, it can halt an operation in its tracks. In this age of technology, teams are able to be more powerful and even more efficient in their current tasks. But, to achieve this, you need to make sure the right solution is selected that will empower your teams and help your business succeed.
1. How do I empower my team to collect data more efficiently?
Good data is crucial for teams; it’s what drives the business forward. Without teams in the field collecting real-time data, the rest of the machine cannot function. Many field teams collect data with pen and paper or another system that does not allow them to have the flexibility and agility needed in the 21st century. There will be times when the data that is collected needs to be transmitted back in real time or the data collection scenario does not have the best conditions. This is where a mobile data collection platform can step in to take these issues and streamline them into a solution. The Zerion platform is filled robust functionality that allows you to make any process more efficient. A user is able to cut out minute tasks by streamlining the process and save time by being able to do more.
2. How can I ensure my team is able to share the data and knowledge gathered in the field?
Once a record is collected it may have multiple stops before it comes to rest in a database. Many teams must have their field data approved before its final submission. With robust workflows and functionality at the fingertips of the user, they can ensure that this happens. By designing a workflow that matches the job at hand, they can let multiple sets of eyes and hands review each record as it passes through the chain of command.
3. How do I track a record once I submit it?
If data does not bring insight, what was the point in collecting it? You need to be able to reference the data you capture in the future. We make this a very easy reality inside the Zerion platform. All collected records are assigned a unique ID whether they are a parent or subform record. For some groups, this may not be feasible as data is assigned to a project or case. Through the use of Zerion’s dataflow automation, this assignment is able to happen. Building the necessary cue’s and dashboards allows you to reference your data with ease. It is your data and Zerion’s job to make it as seamless as possible to access it.
4. How do I present the data to a customer/vendor so they can see tangible value in the service I am providing?
This is an important question that needs to be answered before you commit to a solution. Reporting means something completely different to every company and every team. However, if that data is not easily digestible, where is the value in it? This is possible with Zerion Reports and the multiple actions that occur through the dataflow automation. With Zerion reports you have the ability to create charts, graphs, KPI’s and dashboards. These can be presented internally on a public dashboard, allowing you to see what is happening in real-time.
5. What kind of time does this save me?
The Zerion platform allows your data to work for you, not the other way around. Time is the one resource that can never be recovered and is one of the most valuable assets that you never have enough of. Teams come to us wanting to reduce the number of trips into the field due to mistakes. They are tired of spending hours on data entry and constructing digestible reports. They want to have the assurance that data can be cleansed before it enters the backend system.
This is all time that can never be salvaged. Thousands of man hours each year is spent on non-billable or non-revenue generating work. Once you streamline your process from field to office, you and your team will be able to spend time on revenue generating tasks.
Ready for a change? Unsure of where to begin? Check out the options available with Zerion’s integrated suite of platforms and products, then request a demo today.